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Terms & Conditions

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Guarantee

We strive to make your jewelry purchasing a smooth and rewarding adventure. However, just in case, Unigon Specialties stands behind all the jewelry we make. If you purchase a piece and it is not what you expect, please return it for an in-store credit. If, for some manufacturing reason, your Unigon Specialties piece breaks, please return it. We will repair it as soon as we can and return it to you, better than new. If there is a piece that cannot be repaired, we will be happy to replace it with another piece of Unigon’s jewelry of equal value. Please understand, wire wrap jewelry cannot be repaired exactly, as it is a freeform style of creation. For repairs on a piece of jewelry older than 3 months, a fee will be based on the time it takes to repair the item and the cost of returning the piece to its owner. Please contact us via email (Denise@unigonspecialties.com) before sending a piece in for repair.

The Oops’s

We are human, and we make every attempt to avoid errors in pricing and product information, but if a mistake does occur, we reserve the right to correct it. We apologize for any inconvenience it may cause, as we are here to serve you. Please call Denise at 208-869-0822 or email her at (Denise@UnigonSpecialties.com) with any questions or concerns.

Payment

You are ordering through a secured system, so you can be confident that your information is safe. If you are still uncomfortable, you can place your order through PayPal. If you wish to make your purchase by check or money order, please contact us prior to ordering, via email(Denise@UnigonSpecialties.com) and we will set aside your desired piece(s), but checks must clear before shipping. All prices are in U.S. dollars. Promotions may not be combined with other offers.

Shipping

Shipping will be a flat fee, up to 5 pieces (sets,) using the Postal Flat Fee. If you desire another form of shipping, please contact us, via email (Denise@UnigonSpecialties.com). Shipping insurance is available for an additional fee.

Privacy

Here at Unigon Specialties, we greatly value your friendship, so your personal information will never be given or sold to anyone.

 

We strive to make your jewelry purchasing a smooth and rewarding adventure.

 

 

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